Terms of Sale

1. Seller

Abby is operated by R8B OÜ, registry code 17167738, VAT number EE102825895, registered address Karja tn 1-6, Parksepa alevik, Võru vald, Võru maakond, 65509, Estonia. Email: info@abby.ee.

2. Scope

These terms apply to all orders placed on abby.ee by consumers. By placing an order you confirm that you have read and accepted them.

3. Products and prices

All prices are in euros and include VAT (24%) unless stated otherwise. Product photos are illustrative. We reserve the right to correct obvious pricing errors and will contact you before shipping if this affects your order.

4. Ordering and contract

The contract is concluded when we confirm your order by email. If a product is out of stock, we will inform you without delay and refund any amount already paid.

5. Payment

Payment methods offered at checkout: payment cards, Apple Pay, Google Pay and Shop Pay, processed by Shopify Payments. The order is processed once payment is received.

6. Delivery

Delivery terms are described on the Shipping page.

7. Right of withdrawal

You have the right to withdraw from the contract within 14 days without giving a reason. See Returns and withdrawal.

8. Conformity of goods

We are liable for defects of goods as provided by Estonian law. If you receive a damaged or incorrect product, contact us at info@abby.ee and we will resolve it.

9. Product information and safety

Follow the instructions and warnings on the packaging. Do a patch test if you have sensitive skin. Cosmetic products do not treat or cure medical conditions.

10. Complaints and disputes

Send complaints to info@abby.ee; we reply within 14 days. If we cannot agree, you may turn to the Consumer Disputes Committee (Tarbijavaidluste komisjon, www.tarbijakaitseamet.ee) or the courts. Estonian law applies.

11. Privacy

See our Privacy Policy.